AFRICA/SOUTH AFRICA: Call-centre market set to expand

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In this article

  • African challenge
  • Call-waiting
  • Cost
  • New technologies
  • Shared culture
  • Challenges
  • Spreading the network

What is this?

This article is from the Oxford Analytica Daily Brief, which analyses geopolitical, economic, social, business and industrial developments on a global and regional basis, providing clients with timely, authoritative analysis every business day of the year. Find out more about the Oxford Analytica Daily Brief, or request a trial.