INTERNATIONAL: E-government potential is misunderstood
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In this article
- Challenges and obstacles
- Cost
- Failed projects
- Lack of innovation
- Problem origins
- Lack of expertise
- Market constraints
- Non-competitive contracting
- Cumulative problems
- Poor IT performance
- 'Mega contracts'
- UK example
- Possible solutions
- Retaining in-house expertise
- Maintaining competition
- Incremental approach
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